Departments & Programs

Information Technology

Instructional Technology (EdTech)

Student Information Systems (SIS)


The Division of Technology Services provides daily hardware and software support for one of the largest wide area networks in the state of Louisiana with 98 instructional and administrative sites. The IT Department supports 41K+ students and 6K+ employees with the 4 cornerstones of the district’s strategic plan in mind: Academic Achievement, Exemplary Customer Service, Operational Excellence and Employee Development. With over 20,000 computers, 35,000 Chromebooks, 400+ servers, and thousands of network electronic devices all connecting through our district’s 10GB backbone, this network and IT staff provide the technological highway upon which the district’s instructional, business, and communication systems flow.

Information Technology (I.T.)

This HelpDesk is accessible to all employees, students, and their families. Please review the HelpDesk Ticket FAQs before submitting a HelpDesk ticket. 

Submit an IT HelpDesk Ticket

Resetting a Password

Utilize PASS to reset your password for the following:

    • EBR Computer
    • EBR Email
    • JCampus
    • EBR Google Accounts

To access PASS from an EBR computer, open an internet browser page and type the URL pass.ebrschools.org in the address bar. You will be prompted to answer questions about the information that Human Resources has on file for you, then you will be prompted to reset your password. When you reset the password, your password will be reset for your EBR computer, EBR email, JCampus, EBR Google, and other EBR accounts will be reset as these are all synchronized. This process can take up to 30 minutes.

Email Access for New Employees

When a new employee joins the faculty, computer and email access will become available AFTER the Department of Human Resources issues an employee identification number and activates the employee’s account. Follow that process, the school secretary will be notified of the employee’s ID number. Then, the new employee will be able to establish their password by using PASS from an EBR computer. 

Reset your EBR Password

Instructional Technology (EdTech)

Student Information Systems (SIS Team)

JCampus Training Videos