Information Technology (I.T.)

IT HelpDesk System

This HelpDesk is accessible to all employees, students, and their families. Please review the HelpDesk Ticket FAQs before submitting a HelpDesk ticket. 

Submit an IT HelpDesk Ticket

PASS - Reset Your EBR Password

Resetting a Password


Utilize PASS to reset your password for the following:

    • EBR Computer
    • EBR Email
    • JCampus
    • EBR Google Accounts


To access PASS from an EBR computer, open an internet browser page and type the URL pass.ebrschools.org in the address bar. You will be prompted to answer questions about the information that Human Resources has on file for you, then you will be prompted to reset your password. When you reset the password, your password will be reset for your EBR computer, EBR email, JCampus, EBR Google, and other EBR accounts will be reset as these are all synchronized. This process can take up to 30 minutes.


Email Access for New Employees


When a new employee joins the faculty, computer and email access will become available AFTER the Department of Human Resources issues an employee identification number and activates the employee’s account. Follow that process, the school secretary will be notified of the employee’s ID number. Then, the new employee will be able to establish their password by using PASS from an EBR computer. 


Reset your EBR Password

Instructional Technology (EdTech)


Chief Technology Officer Amy E. Jones

Director of Instructional Technology Dr. Sahara Haney

Director of Management Information Systems Al Coogan

Director of Networks & Operations Jeffery Harrison

Directory of Technology Resources Terrica Jamison