This HelpDesk is accessible to all employees, students, and their families. Please review the HelpDesk Ticket FAQs before submitting a HelpDesk ticket.
Resetting a Password
Utilize PASS to reset your password for the following:
To access PASS from an EBR computer, open an internet browser page and type the URL pass.ebrschools.org in the address bar. You will be prompted to answer questions about the information that Human Resources has on file for you, then you will be prompted to reset your password. When you reset the password, your password will be reset for your EBR computer, EBR email, JCampus, EBR Google, and other EBR accounts will be reset as these are all synchronized. This process can take up to 30 minutes.
Email Access for New Employees
When a new employee joins the faculty, computer and email access will become available AFTER the Department of Human Resources issues an employee identification number and activates the employee’s account. Follow that process, the school secretary will be notified of the employee’s ID number. Then, the new employee will be able to establish their password by using PASS from an EBR computer.
To contact Child Protection Services at DCFS, please call 1-855-4LA-KIDS (1-855-452-5437) toll free 24 hours a day, 365 days a year.
The East Baton Rouge Parish School System and all of its entities (including Career and Technical Education Programs) do not discriminate on the basis of age, race, religion, national origin, disability, or gender in its educational programs and activities (including employment and application for employment), and it is prohibited from discriminating on the basis of gender by Title IX (20 USC 168) and on the basis of disability by Section 504 (42 USC 794). The Title IX Coordinator is Andrew Davis, Director of Risk Management – ADavis6@ebrschools.org, (225) 929-8705. The Section 504 Coordinator is Danielle Staten-Ojo – DStaten@ebrschools.org, (225) 326-5668.
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